Product Support Specialist
Medsien
About this role
Medsien is seeking a Product Support Specialist to assist with providing product support, managing tickets, and collaborating with teams to improve customer experience. The role involves engaging with B2B clients, communicating product updates, and working in a fast-paced, remote environment.
Skills
Qualifications
About Medsien
medsien.comMedsien is a remote care management platform that helps healthcare organizations scale virtual patient care and operations. Its technology suite focuses on patient engagement, clinical workflows, and monitoring to deliver a consistent, high-quality patient experience. Trusted by hundreds of organizations, Medsien combines scalable infrastructure and operational support from its San Francisco base to enable large‑scale remote care programs.
Recent company news
PR NewswireLEADING REMOTE CARE MANAGEMENT PLATFORM, MEDSIEN RAISES $4.3 MILLION SEED ROUND TO HELP 150 MILLION AMERICANS GET BETTER CARE
Jun 29, 2022
AiThorityHealth Tech Innovator, Medsien Launches First On The Market Pain Management Remote Therapeutic Monitoring (RTM) Solution
Feb 20, 2022
ForbesPatchRx Ensures Better Patient Outcomes With Remote Therapeutic Management Technology
Oct 12, 2022
About Medsien
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Medsien.
Salary
$24k – $48k
per year