Product Support Specialist
Notion
About this role
Notion is seeking a customer support specialist to provide support to paid users, collaborate with cross-functional teams, and improve support workflows. The role involves troubleshooting customer issues, managing tasks, and contributing to knowledge bases, with an emphasis on delivering excellent customer experience.
Skills
Qualifications
About Notion
notion.comNotion is an AI-powered all-in-one workspace that unites notes, documents, wikis, databases, and collaboration tools for teams. It enables building Custom AI Agents, searching across all apps, and automating routine busywork to help teams get more done, faster. The platform supports flexible pages, templates, and workflows for knowledge management, project planning, and cross-team collaboration. With broad integrations and localization, Notion is designed to scale across global teams and diverse workflows.
About Notion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$6k – $9k
per year