Product Support Specialist
Healthlink Dimensions
About this role
HealthLink Dimensions is hiring a Product Support Specialist to act as the primary contact for agency clients using their platform for email campaigns. The role involves troubleshooting client requests, supporting onboarding, making minor HTML fixes, and providing first-level API and webhook support, functioning within a technical environment without requiring production coding.
Skills
Qualifications
About Healthlink Dimensions
healthlinkdimensions.comHealthLink Dimensions is a healthcare data company that maintains what it calls the largest national database of healthcare providers and facility information, used to power marketing, sales, and analytics. It delivers audited, continuously updated provider and facility records plus audience segmentation, targeted lists, APIs and custom data services for life sciences, payers, providers, and healthcare marketers. Its database is independently audited by BPA Worldwide, and the company emphasizes data accuracy, precision targeting, and compliance to help customers reach the right clinicians and organizations for campaign delivery, market intelligence, and CRM activation.
About Healthlink Dimensions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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