Figma

Product Support Specialist

Figma

2 hours ago
Remote
Full Time
Junior
0 applicants
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Figma
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About this role

A Customer Support Representative at Figma helps create seamless experiences for customers by resolving issues and providing support. The role involves interacting with customers through email, understanding their needs, and ensuring satisfaction with Figma's products.

Skills

Figma

About Figma

figma.com

Figma is a cloud-based collaborative interface design platform that lets teams design, prototype, and ship digital products in one place. It combines vector design tools, interactive prototyping, real-time co-editing, component-based design systems, and FigJam whiteboarding to streamline ideation through handoff. Browser-first with desktop apps, Figma supports plugins, integrations, and developer workflows so designers, engineers, and stakeholders can iterate and give feedback together. Widely adopted by startups and enterprises, it emphasizes collaboration, consistency, and scalable design workflows with enterprise-grade features.

About Figma

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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