FleetPulse
A Product Support Specialist supports and improves operational solutions for the FleetPulse telematics platform, acting as a subject matter expert across hardware and digital systems. This role involves troubleshooting customer issues, managing high-value account initiatives, and collaborating with product and support teams to optimize operations and documentation. The position serves as a bridge between customer needs and internal product development through data analysis and feature feedback.
Headquarters
Chicago, Illinois, United States
Company Size
1-10 employees
Founded
2023
FleetPulse is a trailer intelligence platform that gives fleets real-time visibility into location, dwell time, utilization, cargo status, and trailer health across their entire asset pool. It combines GPS tracking, sensor data, in-trailer CargoView imaging, and an AI assistant to help fleets reduce detention, improve yard management, resolve cargo claims, and turn maintenance faults into prioritized work orders. Serving 200+ fleets across North America, FleetPulse is designed to maximize trailer utilization and operational efficiency through a single, unified platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FleetPulse.
26% below the average for this role