Secfix
Secfix is seeking a Product Support Specialist to serve as the first point of contact for product-related inquiries, handling chat support, documenting bugs, creating knowledge‑base content, and coordinating with engineering. The role involves owning the support process, training internal teams, and contributing to pre‑release QA in a fast‑paced, fully remote European SaaS environment.
Secfix is a compliance automation platform designed to help businesses achieve and maintain certifications such as ISO 27001, GDPR, and TISAX with minimal effort. By utilizing automated security controls and providing access to trained auditors, Secfix simplifies the compliance process and reduces the time and resources required for implementation. Trusted by startups and SMEs across Europe, the platform allows organizations to enhance trust with clients and streamline their compliance management effectively.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Secfix.
Secfix didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role