Persistent Technology
The Product Support Specialist serves as the primary point of contact for Reflect users and beta testers, handling support requests, resolving common account and billing issues, and managing beta tester onboarding. This role involves maintaining help center articles, tracking support metrics, and collaborating with development teams to address product defects. The position requires strong troubleshooting skills for iOS and Android applications, along with excellent written communication abilities.
Persistent Technology, Inc. Delivering Transformative, Human-Centered Solutions and Improving Patient Care What We do AI/Machine Learning/NLP System Integration Interoperability VR/XR Development Data as a Service IT Modernization Quantum Cryptography Software Quality Assurance Custom Solution Development Learn More Why choose Persistent Technology, Inc We offer unmatched expertise to drive your digital transformation. Our commitment to excellence
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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