Ziff Davis
This role serves as the bridge between Dwell subscribers and the engineering team, combining high-touch customer support with strategic product management responsibilities. The specialist will handle customer inquiries, analyze support trends, and translate frontline insights into actionable product roadmap priorities. The position requires balancing immediate customer issue resolution with long-term product improvements to enhance user experience and drive business growth.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1927
Ziff Davis (Nasdaq: ZD) is a vertically focused digital media and internet company that owns and operates a portfolio of leading brands across technology, entertainment, shopping, health, cybersecurity, and martech. The company monetizes audiences through advertising, subscriptions, e‑commerce, lead generation, and marketing-technology solutions for both consumers and enterprise clients. Ziff Davis combines data-driven editorial content, product reviews, and performance marketing to drive engagement and commercial outcomes. Its strategy emphasizes niche vertical scale by pairing trusted media brands with commerce and martech capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ziff Davis.
Ziff Davis didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role