Huntress
The Product Support Specialist serves as the primary point of contact for technical support, ensuring world-class service and customer satisfaction for Huntress's cybersecurity platform. This remote role involves troubleshooting system issues, guiding customers through problem-solving processes, and collaborating with the support team to resolve inquiries efficiently. The position requires a strong understanding of Windows and macOS environments, along with a passion for delivering exceptional customer experiences.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Huntress.
22% below the average for this role