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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Illinois Legal Aid Online
The Product Support Specialist at Illinois Legal Aid Online delivers exceptional customer service to end users and manages the organization's Zendesk instance for triaging and resolving support requests. This role aggregates user feedback from multiple channels to inform product and operational improvements while maintaining knowledge base content and documentation. The position also involves conducting user interviews, providing website support, and collaborating with internal teams to enhance user experience.
Headquarters
Chicago, Illinois, United States
Company Size
11-50 employees
Founded
2001
Learn about Illinois law and take action with free legal forms, referrals and clear information on issues dealing with family, housing, debt, work, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Illinois Legal Aid Online.