About this role
The company is developing innovative software to simplify the complex process of employee leave, aiming to improve experiences for both employees and employers during stressful life events. They are looking for a support team member to assist users, provide feedback to product teams, and help build scalable support processes in a fast-moving environment.
Required Skills
- Communication
- Data Analysis
- Customer Support
- Legal Frameworks
- Process Building
About Cocoon
cocoon.comCocoon is an employee leave management platform that automates the complexities of compliance, claims, and payroll to create a seamless leave experience for modern employers and their teams. It centralizes leave administration and automates workflows—reducing manual work, keeping payroll in sync, and lowering compliance risk. Built for HR and people teams, Cocoon streamlines communication and provides a single source of truth for leave-related processes.
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