FIS
The Product Technical Support Analyst Lead at FIS supports Tier-1 banks and brokers by managing client trading activities and resolving technical and operational issues. The role involves providing in-depth product support, troubleshooting software and equipment problems, and documenting recurring issues to enhance product quality. This position requires a strong understanding of financial markets, particularly Fixed Income Securities, and excellent communication skills to collaborate with diverse audiences.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
2 weeks ago