FIS
The Product Technical Support Analyst serves as the primary technical contact for clients, managing incidents and escalations within business-critical production environments. This role involves hands-on technical investigation across Adaptiv applications, Microsoft SQL Server, Windows, and .NET-based services to troubleshoot and resolve complex issues. The position requires coordinating with various internal teams to ensure effective resolution and clear communication with stakeholders.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
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