Assent
The Product Technical Support (T1) role at Assent serves as the first point of contact for mid‑market customers and suppliers, handling inbound and outbound inquiries via multiple channels. The Tier 1 Technical Analyst provides timely, high‑quality support, documents interactions, and escalates complex issues while adhering to performance metrics in a regulatory compliance environment.
Assent provides a supply chain sustainability and compliance platform that helps manufacturers collect, manage, and validate supplier data for areas such as product compliance, trade compliance, and ESG. Its software is used to support regulatory requirements and risk management across complex supply chains.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Assent.
Assent didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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