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© All Rights Reserved. ApplyBlast.com
Wipro
This role focuses on providing effective technical support to clients for medical device products, actively resolving issues and escalating complex cases to meet service level agreements. The incumbent manages incoming help requests via phone and email, documents interactions, and ensures high-quality resolution by accessing internal knowledge bases and standard operating procedures. Key duties include troubleshooting product queries, maintaining case logs, and participating in ongoing product training to support operational excellence.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role