Production Partner, Distributed Retail - Fort Collins, CO

Better(1 month ago)

Fort Collins, ColoradoOnsiteFull TimeMedior$65,198 - $88,319 (estimated)Mortgage Operations

About this role

This role supports the end-to-end mortgage production process at NEO Home Loans, a community-based retail division of Better. The position acts as a liaison between clients and internal mortgage teams to maintain accurate loan files and ensure a smooth application experience. The role is focused on maintaining compliance, enhancing production efficiency, and supporting a positive, service-oriented culture across locations. It operates within a fast-paced, highly regulated home finance environment.

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Required Skills

Mortgage Operations
Workflow Coordination
Client Communication
Documentation Review
Regulatory Compliance
Production Monitoring
Issue Resolution
Process Improvement
Team Leadership
Interdepartmental Collaboration

+5 more

Qualifications

High School Diploma or Equivalent

About Better

better.com

Better (Better Mortgage / Better.com) is a digital direct mortgage lender that delivers an online, AI-powered mortgage experience focused on speed, transparency, and customer support. It offers home loans, refinancing, and related services—branded offerings include Better Mortgage, Better Cover, Better Settlement Services, and Better Real Estate—through a streamlined platform. Headquartered in New York City, the company serves customers across the U.S. using technology to simplify application, underwriting, and closing.