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© All Rights Reserved. ApplyBlast.com
Wipro
This role provides effective technical support at Level 1 to resolve client issues via telephone and email while meeting strict service level agreements (SLAs). The employee manages incoming help requests, troubleshoots product issues, and maintains detailed records using specific tracking systems like RAVE. Responsibilities include diagnosing problems, guiding users through solutions, and escalating complex issues to team leaders when necessary.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role