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© All Rights Reserved. ApplyBlast.com
Wipro
This role provides effective technical support to manage client issues, resolve queries, and meet strict Service Level Agreements (SLAs) through direct engagement and timely escalation. The position involves fielding incoming requests via telephone and email, diagnosing product problems, and maintaining accurate records within the RAVE system. Additionally, the incumbent will build operational capability by undergoing continuous product training to ensure superior customer service levels and identify trends to prevent future issues.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role