Production Support Analyst
FNZ(1 month ago)
About this role
This role provides application support for FNZ’s platform, acting as the first line for production issues from internal and external clients. The role focuses on ensuring service continuity, meeting KPIs/SLAs, and coordinating with development and operations teams to maintain a robust, scalable production environment.
Required Skills
- Application Support
- Issue Management
- Change Management
- SQL
- Troubleshooting
- Problem Solving
- Communication
- Time Management
- Root Cause
- Service Management
Qualifications
- University Degree in IT, Finance or similar
About FNZ
fnz.comWe provide a global, end-to-end wealth management platform that integrates technology, business & investment operations all in a regulated financial institution
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