Production Support Analyst

Encora(3 days ago)

SingaporeOnsiteFull TimeMedior$90,916 - $122,177 (estimated)IT Support

About this role

A Production Support Analyst at Encora provides technical support to ensure the stability and performance of cross-functional applications in a production environment. The role involves incident management, issue resolution, and collaboration with development teams to maintain system reliability.

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Required Skills

SQL
VB
Net
Shell Scripting
Red Hat Linux
Java
OpenShift

About Encora

encora.com

Amazon CloudFront is a fast, globally distributed content delivery network (CDN) from Amazon Web Services that securely delivers data, videos, applications, and APIs to end users with low latency. It caches content at edge locations worldwide and integrates tightly with other AWS services (S3, EC2, Lambda@Edge, API Gateway) to accelerate both static and dynamic delivery. CloudFront includes built-in security features such as DDoS mitigation, SSL/TLS, and AWS WAF integration, plus configurable caching, streaming, and real-time metrics. Organizations use it to improve performance, reduce origin load and costs, and deliver reliable, scalable experiences to global audiences.

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