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Production Support Analyst at Capco - ApplyBlast

Production Support Analyst

Capco

1 month ago

3.8 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Senior

1 applicant

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About this role

This role focuses on ensuring platform stability for Rates, Credit & FX IT systems while providing technical support to traders and client teams. The position involves managing incidents, driving production excellence, and contributing to AI transformation initiatives to boost efficiency and reduce manual tasks. The ideal candidate will work within a global team to maintain high-quality business-as-usual operations and enhance communication with stakeholders.

Responsibilities

Focus on platform stability for Rates, Credit & FX IT systems
Manage incidents and communicate with stakeholders via ServiceNow
Contribute to AI transformation by automating processes and boosting efficiency

Skills

About Capco

capco.com

Headquarters

London, England, United Kingdom

Company Size

1001-5000 employees

Founded

1998

View Profile

Capco is a global management and technology consultancy focused on the financial services and energy sectors. It helps banks, insurers, capital markets firms, payments businesses and energy companies with digital transformation, strategy, technology delivery, data & analytics, risk & compliance, and cybersecurity. Capco combines consulting and engineering capabilities to design and implement end-to-end solutions across digital, cloud and core systems. The firm operates internationally and is part of the Wipro group, extending its scale and technology reach.