Production Support Engineer– Amazon Connect & CCAAS
Miratech
About this role
A Production Support Specialist/Site Reliability Engineer (SRE) role focused on Amazon Connect (CCaaS) and AWS services. The role involves ensuring the reliability, stability, and operational excellence of mission-critical contact center environments through monitoring, troubleshooting, and automation.
Skills
About Miratech
miratechgroup.comMiratech is a global IT services and consulting company that provides software engineering, digital transformation, cloud, cybersecurity, and customer experience solutions for enterprises. It supports clients with technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
About Miratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Miratech.
Salary
$85k – $105k
per year