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© All Rights Reserved. ApplyBlast.com
Miratech
This role involves managing incident response and operational support within IT and contact center environments, focusing on crisis handling and vendor coordination. The position requires monitoring system alerts, tracking queue performance, and utilizing tools like ServiceNow, Splunk, and Genesys Engage to ensure operational stability. Candidates must leverage AI tools such as Microsoft Copilot to streamline communication and collaborate effectively with technical and business stakeholders.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
1989
Miratech is a global IT services and consulting company delivering software engineering, digital transformation, cloud enablement, AI/ML, big data analytics, and customer experience (CX) solutions for enterprises. We support technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miratech.
Miratech didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role