Production support Engineer - Merchant Services

This role involves joining a Business-as-Usual Production Support team to maintain the stability, availability, and performance of critical banking applications and platforms. The position operates within a 24x7 production environment, requiring participation in a rotating on-call roster to triage, troubleshoot, and restore services quickly. The role focuses on incident management, monitoring, problem management, and supporting deployments and security updates to minimize customer and business impact.