FIS
The Production Support Engineer provides L2/L3 application support and incident management for critical client-facing AWS applications. This role focuses on troubleshooting production issues, performing root cause analysis, and ensuring operational stability within agreed service level agreements. The position requires close collaboration with development, infrastructure, and client teams to maintain high availability and drive continuous service improvement.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
FIS didn’t post a salary, so this is our estimate from similar listings.
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