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Production Support Engineer at Qube Research & Technologies - ApplyBlast

Production Support Engineer

Qube Research & Technologies

7 days ago

4.1 on Glassdoor

Singapore, Singapore, Singapore

Onsite

Full Time

Medior

0 applicants

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About this role

This role focuses on providing first- and second-line support for the LLM gateway platform, ensuring its availability, stability, and performance under growing load. The position involves troubleshooting model-serving backends, coordinating with platform engineering teams to resolve incidents, and building automation to improve operational visibility. The ideal candidate will have strong system administration skills and experience in a fast-paced production support or SRE environment.

Responsibilities

Provide first- and second-line support for LLM gateway platform
Monitor and maintain platform infrastructure to ensure availability and stability
Support and troubleshoot model-serving backends and provider integrations

Skills

About Qube Research & Technologies

qube-rt.com

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

2018

View Profile

Qube Research & Technologies (QRT) is a global multi‑strategy investment manager that combines data, research, technology and trading expertise to deploy diversified strategies across geographies, asset classes and time frames. Its multidisciplinary research teams — engineers, computer experts, physicists, mathematicians and data scientists — build automated, scalable platforms (from high‑turnover execution to multi‑year simulation) using languages like C++ and Python. QRT emphasizes large‑scale data ingestion and analysis, systematic trading and a rigorous, market‑making–informed risk management framework to pursue high‑quality returns. The firm is authorised and regulated in multiple jurisdictions, including the UK (FCA), Hong Kong (SFC), France (AMF) and Singapore (MAS).