Production Support Tech Lead Analyst (Vice President)

The Production Support Tech Lead Analyst provides Level 2 support for critical applications within the Treasury and Trade Services organization, ensuring day-to-day availability, stability, and performance of business-critical systems. This role involves driving issue resolution, maintaining operational excellence, and collaborating with development, infrastructure, and business teams to deliver a reliable production environment. The position requires strong technical skills, effective communication, and the ability to manage incidents and status updates for stakeholders.