amdocs
This role involves handling customer incidents and service requests by performing ticket analysis, triaging issues, and following up with relevant teams for resolution. The position requires ensuring timely resolution or escalation within agreed SLAs while maintaining clear communication and documentation. It also includes validating system artifacts, performing basic software operations, and processing manual billing requests.
Headquarters
Chesterfield, Missouri, United States
Company Size
10001+ employees
Founded
1982
In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs.Our approximately 30,000 employees around the globe are here to accelerate our customers’ migration to the cloud, differentiate in the 5G era, digitalize and automate their operations, and provide end users with the next-generation communication and media experiences that make the world say wow.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for amdocs.
amdocs didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role