Duke Energy
The Products & Services Coordinator handles inbound and outbound calls to address customer requests for energy efficiency offerings and other products and services. The role involves pre-qualifying customers for Residential Energy Checks, scheduling appointments, and providing audit reports to support energy conservation recommendations. This position also includes responding to escalated customer service complaints in collaboration with Consumer Affairs.
Headquarters
Charlotte, North Carolina, United States
Company Size
10001+ employees
Founded
1904
Duke Energy is a leading energy company providing electricity and natural gas service to millions of customers across several states in the U.S. The company focuses on energy efficiency and sustainability, offering resources and information to help residential customers save energy and manage their usage effectively. With a commitment to safe and reliable energy solutions, Duke Energy plays a crucial role in powering communities while promoting environmental stewardship.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Duke Energy.
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1 month ago