Oracle
This role provides technical support and advisory services to internal and external users, ensuring operational functionality across various company areas. The position involves resolving incidents and requests through multiple communication channels while adhering to established service level agreements. It requires identifying specialized scenarios for escalation and documenting errors to facilitate comprehensive solutions.
Oracle is a global technology company that builds database software, enterprise applications, and cloud infrastructure for businesses of all sizes. Its Oracle Cloud offers IaaS and PaaS along with a broad SaaS portfolio for ERP, HCM, and customer experience (CX). For marketers, Oracle provides data-driven marketing and social media tools (including Oracle Marketing Cloud/Eloqua and CX Marketing) to manage campaigns, personalization, and measurement across the customer journey. Organizations choose Oracle for its integrated data and analytics, enterprise-grade scalability, and global support for mission-critical deployments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.