Professional Services Consultant

Gong.io(7 days ago)

RemoteFull TimeMedior$89,600 - $130,000Professional Services

About this role

The Consultant is a hands-on, individual contributor on Gong's Professional Services Delivery team responsible for guiding Mid-Market and Small Enterprise customers through deployment and initial adoption of the Gong platform. The role focuses on ensuring customers achieve measurable business outcomes quickly by serving as the primary functional expert and managing multiple implementation projects.

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Required Skills

Process Mapping
System Configuration
Solution Design
Quality Assurance
Change Management
User Adoption
Data Integration
CRM
Troubleshooting
Communication

About Gong.io

gong.io

Gong is a Revenue AI operating system that helps go-to-market teams capture and analyze multimodal revenue signals—calls, meetings, emails, and more—to drive growth. The platform combines specialized AI agents, advanced signal processing, and purpose-built applications for deal intelligence, pipeline management, forecasting, and sales coaching. By surfacing actionable insights, automating routine work, and integrating with CRMs and collaboration tools, Gong helps revenue teams improve win rates, forecast accuracy, and rep productivity.