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Professional Services Consultant at AlayaCare - ApplyBlast

Professional Services Consultant

AlayaCare

1 month ago

3.8 on Glassdoor

Montréal, Quebec, Canada

Hybrid

Full Time

Medior

0 applicants

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About this role

The Professional Services Consultant plays a critical, customer-facing role in enabling the growth of a best-in-class professional services organization at AlayaCare. This position is responsible for the successful delivery and execution of professional services-led implementations and projects, leading both customer and internal stakeholders to drive value. The role involves managing complex engagement components, understanding customer pain points, and owning the quality of project delivery and customer outcomes.

Responsibilities

Lead teams through Discovery phase including requirements gathering and workflow design
Serve as trusted advisor to customers and partner with Account Managers for smooth transitions
Deliver data-driven consulting recommendations and execute professional services engagements

Skills

About AlayaCare

alayacare.com

Headquarters

Montreal, Quebec, Canada

Company Size

501-1000 employees

Founded

2014

View Profile

AlayaCare provides cloud-based home and community care software for organizations delivering services such as home health, home care, and disability support. Its platform includes tools for scheduling, clinical documentation, care planning, billing, and remote patient monitoring.