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Professional Services Engineer – Public Safety at NICE - ApplyBlast

Professional Services Engineer – Public Safety

NICE

17 days ago

3.8 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

This role serves as a hands-on technical lead responsible for installing, upgrading, and troubleshooting complex NICE solutions at customer sites. The engineer will work across servers, networking, databases, and telephony to deliver successful implementations from installation through go-live. The position requires strong communication skills and the ability to partner directly with customers and project managers.

Responsibilities

Install and configure NICE software, hardware, servers, and virtualization platforms
Integrate NICE solutions with customer networks, PBX, CTI, and telephony environments
Troubleshoot hardware, software, networking, database, and telephony issues

Skills

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.