Professional Services Engineer
Plume(12 days ago)
About this role
A Professional Services Engineer at Plume implements Plume solutions for ISP customers, working directly with customers, partners, and internal teams to configure, integrate, test, and validate solutions defined in the Statement of Work. The role produces technical documentation, delivers knowledge transfer and training, and ensures a smooth handoff to the Customer Success team.
Required Skills
- Networking
- Wi-Fi
- Routing
- Switching
- Cloud Architecture
- OSS/BSS
- Authentication
- Provisioning
- APIs
- JSON
+6 more
About Plume
plume.comPlume is a cloud-native provider of smart home and managed Wi‑Fi services that helps ISPs and device makers deliver better home connectivity, security, and device-level insights. Its SaaS platform combines adaptive Wi‑Fi management, cybersecurity, parental controls and analytics (and optional in-home hardware) to improve performance, reduce support costs, and enable new subscriber-facing services. More than 400 service providers use Plume to deepen customer loyalty, streamline operations, and drive strategic revenue growth through embedded intelligence and insights.
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