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Professional Services Engineer at NICE - ApplyBlast

Professional Services Engineer

NICE

4 months ago

3.8 on Glassdoor

Pune, India

Hybrid

Full Time

Junior

0 applicants

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About this role

The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites, ensuring seamless integration and optimal performance. The role involves close collaboration with customers, system engineers, and internal teams to troubleshoot issues, manage documentation, and support change management activities.

Responsibilities

Install, configure, and upgrade NICE products at customer sites
Troubleshoot and resolve technical issues during installations and upgrades
Collaborate with client system engineers and manage customer relationships

Skills

Qualifications

MCSEMCP

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.