Professional Services Lead - EMEA

Benchling(26 days ago)

HybridFull TimeManager$146,136 - $190,596 (estimated)Professional Services

About this role

Benchling is hiring a Professional Services Lead for EMEA to manage and grow a team of Implementation Managers who deliver Benchling implementations for biotech and biopharma customers. The role focuses on building a high-performing team, scaling implementation practices, and partnering across the organization to ensure customers achieve their scientific and business goals with Benchling. The lead will also represent Benchling's scientific credibility and contribute EMEA insights to global initiatives.

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Required Skills

Leadership
Coaching
Strategy
Implementation
Escalation
Project Delivery
Collaboration
Scientific Knowledge
Customer Relationships
Performance Tracking

+2 more

Qualifications

MS or PhD in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering, or related field

About Benchling

benchling.com

Benchling is a biology-first, cloud-native platform that centralizes scientific data and workflows for biotechnology research and development. It combines electronic lab notebooks, sequence and molecular design tools, registries/inventory and lab informatics (LIMS/workflows) to help teams capture experiments, standardize processes, and maintain compliance. Built for collaboration, Benchling connects scientists, instruments, and analytics to surface insights and accelerate discovery across biotech, pharma, and academic research organizations.