Program Assistant

The Program Assistant provides essential 24-hour awake coverage and oversees the day-to-day operations of the Hannah More Shelter in Reisterstown, MD. This role ensures the welfare, safety, and comfort of shelter guests while offering crisis intervention, resource navigation, and daily support to empower individuals toward stability. The position requires maintaining a secure and respectful environment, managing maintenance tasks, and collaborating with staff, volunteers, and case managers to meet guest needs.