Zipline
The Program Lead, Support Operations & Partner Experience leads cross-functional initiatives to enhance the support experience for Zipline's customers and partner sites. This role involves identifying operational improvements, scaling partner business processes, and driving the execution of complex programs across multiple teams and regions. The position requires strong analytical and communication skills to translate data into actionable business recommendations and optimize workflows.
Headquarters
South San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2014
Zipline operates an autonomous drone delivery network that transports food, groceries, and medicine in minutes, promising fast, reliable, zero-emission service. The company builds and operates the full stack—fixed‑wing drones, distribution hubs, and logistics software—to enable on‑demand, last‑mile delivery for hospitals, retailers, and communities. Zipline’s end‑to‑end offering includes vehicle hardware, air‑traffic and operations management, and regulatory support to scale rapid logistics where speed and access to critical supplies matter.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zipline .
149% above the average for this role