Program Manager, AI Transformation (Customer Success)

Vanta(1 month ago)

RemoteFull TimeManager$127,000 - $149,000Customer Success

About this role

The Program Manager, AI Transformation at Vanta is responsible for designing and scaling AI-powered workflows across the customer lifecycle to enhance onboarding, adoption, risk management, and renewal outcomes for customers. This role involves collaborating with Customer Success leadership and engineering teams to articulate post-sales needs, driving the AI roadmap, and managing the implementation of these workflows. The position requires hands-on experience in building no-code AI prototypes as well as analytical skills to monitor performance and facilitate change management efforts effectively.

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Required Skills

Program Management
Customer Success
AI Implementation
Workflow Automation
No-Code Development
Stakeholder Management
Change Management
Data Analysis
Communication Skills
Cross-Functional Leadership

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About Vanta

vanta.com

Vanta is a leading platform that automates compliance and risk management for organizations, facilitating certifications across various frameworks such as SOC 2, HIPAA, ISO 27001, and GDPR. By leveraging AI and automation, Vanta streamlines security reviews, vendor risk assessments, and continuous compliance monitoring, enabling companies to build and demonstrate trust effectively. With a customer base of over 12,000, from startups to enterprises, Vanta empowers organizations to focus on growth while ensuring security and compliance are seamlessly integrated into their operations.