Uber
The Program Manager, Airports & Venues CX leads Uber's global defect reduction program for airport and venue experiences, translating complex operational challenges into data‑driven solutions that improve customer satisfaction and reduce churn. The role partners across operations, product, and CX teams to surface insights, quantify root causes, and drive systemic improvements at priority hubs worldwide.
Headquarters
San Francisco, California, United States
Company Size
10001+ employees
Founded
2009
Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uber.
47% above the average for this role
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