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© All Rights Reserved. ApplyBlast.com
Uber
The Program Manager, Airports & Venues CX leads Uber's global defect reduction program for airport and venue experiences, analyzing root causes of issues like fare disputes and cancellations and driving data‑driven, cross‑functional solutions. The role combines analytical rigor, customer empathy, and AI fluency to improve the high‑stakes customer journey at priority hubs worldwide.
Headquarters
San Francisco, California, United States
Company Size
10001+ employees
Founded
2009
Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uber.
47% above the average for this role