Program Manager, Customer Implementations

The Program Manager, Customer Implementations at gaiia leads end-to-end customer onboarding and migration projects, serving as the primary point of contact to manage timelines, dependencies, and stakeholder relationships. This role involves coordinating with internal product and engineering teams to ensure successful Go-Live dates while utilizing AI tools to streamline project management and reporting processes. The position requires strong communication skills to navigate complex technical implementations and provide clear updates to both customer executives and internal leadership.