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Program Manager, Facilities & Workplace Operations (AMER) at Toast - ApplyBlast

Program Manager, Facilities & Workplace Operations (AMER)

Toast

27 days ago

3.9 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Program Manager, Facilities & Workplace Operations (AMER) serves as the strategic owner for the Americas workplace experience program, defining and scaling regional operations while establishing the foundation for long-term growth. This role involves overseeing outsourced vendor partnerships, developing standard operating procedures, and deploying modern workplace technology to enhance the employee experience. The position requires driving an engaging workplace culture aligned with company values and managing financial targets through budgeting and cost management.

Responsibilities

Oversee outsourced vendor partners and establish SLAs and KPIs
Build and implement standardized operational frameworks and SOPs
Deploy and manage workplace technologies and analyze space data

Skills

About Toast

toasttab.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Toast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.