Program Manager, Operation
NICE
About this role
The Program Operations Manager is a strategic partner to R&D leadership, Product, HR, Finance and cross-functional teams, enabling data-driven decision making across the organization. The role focuses on operational excellence for R&D through accurate financial planning, governance, workforce analytics and program management. It sits within the Engineering organization supporting financial crime and compliance product teams.
Skills
Qualifications
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
Recent company news
NiCE Launches Agentic AI Platform to Accelerate Contact Center Automation
1 day ago
New NiCE AI tool turns voice and chat data into deployable agents in hours
2 days ago
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1 day ago
Novo and Hims make nice, striking deal to sell Ozempic, Wegovy on Hims' telehealth platform
2 days ago
NiCE Cognigy Unveils Breakthrough Agentic AI Innovations at Nexus 2026
1 day ago
About NICE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NICE.
Salary
$134k – $175k
per year
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