Program Manager, Operation
NICE(13 days ago)
About this role
The Program Operations Manager is a strategic partner to R&D leadership, Product, HR, Finance and cross-functional teams, enabling data-driven decision making across the organization. The role focuses on operational excellence for R&D through accurate financial planning, governance, workforce analytics and program management. It sits within the Engineering organization supporting financial crime and compliance product teams.
Required Skills
- Financial Planning
- Reporting
- Dashboards
- Program Management
- Governance
- Workforce Analytics
- Cloud Costing
- Capitalization
- Excel
- PowerPoint
+8 more
Qualifications
- BA in Business Management
- BA in Industrial Engineering
- BA in Economics
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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