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Program Manager at BambooHR - ApplyBlast

Program Manager

BambooHR

14 days ago

3.8 on Glassdoor

Salt Lake City, Utah, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Program Manager on the Customer Experience (CX) Programs team owns a portfolio of connected projects aimed at improving how BambooHR serves its customers, focusing on priorities like customer retention, service efficiency, and AI-enabled experiences. This senior individual contributor role involves partnering with CX leadership to define success, deliver measurable results, and coach project managers without direct reports. The position requires turning ambiguous business needs into clear goals, leading programs from discovery through implementation, and using evidence to adjust direction and drive organizational change.

Responsibilities

Lead cross-functional programs from discovery through implementation and measurement
Define success metrics and use data to prioritize work and evaluate outcomes
Coach project managers and drive organizational change using structured approaches

Skills

About BambooHR

bamboohr.com

Headquarters

Draper, Utah, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

BambooHR is a cloud-based human resources software company that provides an all-in-one HRIS tailored primarily to small and medium-sized businesses. Its platform centralizes employee records, applicant tracking, onboarding, time-off management, performance reviews, and reporting, while offering integrations, mobile apps, and people analytics to streamline HR workflows. Known for a clean, user-friendly interface and configurable workflows, BambooHR helps HR teams reduce administrative overhead and improve hiring, retention, and employee experience.