Program Services Manager

Big Brothers Big Sisters of Eastern Massachusetts

14 hours ago

Boston, MA

Onsite

Full Time

Manager

0 applicants

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About this role

A Program Services Manager at Big Brothers Big Sisters of Eastern Massachusetts leads a team focused on program services, ensuring quality and alignment with strategic goals. The role involves staff management, training, and continuous improvement of service delivery.

Skills

Qualifications

3-5 years of non-profit leadership experienceExperience managing professional staff/internsHighly proficient with MS OfficeExperience with SalesforceKnowledgeable with business analysis tools and systems

About Big Brothers Big Sisters of Eastern Massachusetts

emassbigs.org

Big Brother Big Sister of Eastern Massachusetts is a nonprofit mentoring organization that recruits, screens, and matches adult volunteers (“Bigs”) with children (“Littles”) across Eastern Massachusetts to build one‑to‑one supportive relationships. Their programs focus on igniting potential and empowering youth to thrive, improving social, academic, and life outcomes through sustained mentoring. The agency offers clear pathways to get involved—volunteer applications, family enrollment, corporate partnerships—and relies on donations and community support to deliver services. They emphasize measurable impact, community partnerships, and resources for volunteers, families, and donors.