Transparentbpo
The Program Trainer for the Travel Pass Go program prepares agents to manage inbound hotel reservation and sales calls by developing their product knowledge, sales techniques, and customer experience skills. This role involves delivering high-impact training for new hires and tenured staff, monitoring their progress to production, and ensuring alignment with operational KPIs. The trainer serves as a communication hub between training and operations, providing actionable insights to optimize agent performance and readiness.
Headquarters
Rockville, Maryland, United States
Company Size
1001-5000 employees
Founded
2009
Transparent BPO is a contact center outsourcing firm that designs customizable, brand‑boosting BPO solutions tailored to each client’s business needs. The company positions itself as “contact center outsourcing transformed,” emphasizing bespoke programs that integrate with a client’s brand and operations. Businesses can reach them in the U.S. at 1-800-276-5140.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Transparentbpo.
Transparentbpo didn’t post a salary, so this is our estimate from similar listings.