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Programmatic Vendor Operations Manager at Spotify - ApplyBlast

Programmatic Vendor Operations Manager

Spotify

3 months ago

3.3 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The role leads programmatic product expertise within the vendor operations function, partnering with internal and external teams to develop enablement programs, monitor performance metrics, and resolve complex escalations. It focuses on improving operational efficiency, knowledge gaps, and quality across the vendor support organization while collaborating with sales, product, and engineering stakeholders.

Responsibilities

Serve as programmatic product expert within vendor operations
Identify capability gaps and develop targeted enablement programs
Manage complex escalations across support, engineering, and product teams

Skills

About Spotify

spotify.com

Headquarters

Stockholm, Stockholm, Sweden

Company Size

5001-10000 employees

Founded

2006

View Profile

Spotify is a digital audio streaming service that gives users access to millions of songs, playlists, and podcasts across web, mobile, and desktop apps. It offers a free, ad-supported tier and paid Premium plans with ad-free listening, offline playback, and higher-quality audio. Spotify also provides personalized recommendations and curated playlists, plus tools and analytics for artists and advertisers to distribute and promote content globally.