Programme Performance Manager, Apprenticeship Units

The Programme Performance Manager oversees the delivery of Apprenticeship Units across the Cambridge Spark portfolio, ensuring high-quality outcomes for learners and clients. This role involves managing the full lifecycle of each cohort, acting as the primary liaison between clients and internal teams, and leading the Facilitator team to maintain gold-standard delivery. The position requires monitoring performance metrics, handling escalations, and collaborating across departments to drive continuous improvement and client satisfaction.