Project Management Senior Officer
UOB(19 days ago)
About this role
This role involves supporting customer service operations by implementing system functionalities, monitoring performance, and enhancing digital solutions to improve customer experience. The focus is on working with technical teams to ensure seamless system integration and process efficiency.
Required Skills
- Customer Service
- System Testing
- IVR Design
- Process Improvement
- Operational Efficiency
- Data Analysis
- Report Design
- Communication
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
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